Beckons’ competencies encompass all the key elements in the Energy Management, water treatment solution, automation value chain including providing key raw materials to leading manufacturers through its group company.
Beckon Solution Delivery Team is a group of highly motivated and trained professionals, capable of designing and delivering solutions suited to specific needs, offers pre sales support to customize the solutions based on requirements. During the pre-site visit, the Beckon team discusses and assesses a variety of things that are essential for site condition. Based on the overall findings of the report, the Beckon team reverts with a clear design of the planned and the appropriate solution.
The Solution Delivery Team ensures effective and efficient project management with a complete understanding of project design, product capabilities & limitations, project implementation plan and project schedule. While adhering to the best practices and industry norms during the delivery phase of the project, Beckons’ project team works in tandem with the Client’s project management team, initiates preparatory works, monitors dependencies, performs installation & commissioning ensuring on time delivery of the project. Documentation and process adherence are ensured through audits. Safety guidelines are followed stringently by all members of the team. Customer education on the product and available support options is achieved with a demonstration of the solution on completion of the commissioning.
Beckons’ Post-Purchase Service Support Team understands the changing needs of customers and provides post-installation support in various forms such as: Self Help (FAQ), Online Technical Documents, Email Support, Telephonic Support and On-site support based on the severity of the issue reported. Beckon support is also available through its own service centers. An all-day call center support may also be contacted for registration of complaints or enquiries related to beckon solution. Beckon also has an annual Service Visit free of cost, besides the comprehensive option of a post-warranty AMC (which includes mandatory four visits during the AMC contract period). There is also an Engineer on-call and special subsidized rates for spare parts.
Our Office Address
MATTAKANDATHIL BUILDING,Near Asianet Cable Vision,KUMALY ROAD, Manarcaudu, Kottayam, KERALA 686019
Mon - Sat :
09:00 AM - 05:30 PM
Use two fingers to move the map
Location information not available.
© Copyrights 2019 - 2020.BECKON.All Rights Reserved.